Contact

It’s great to have you here, trying to reach out to Chipotle Contact Team and get to file for your complaints, questions or whatever you need assistance with. This page contains the Chipotle support information including email support, contact or IT help desk phone number and physical location to visit Chipotle Restaurant.

Please be certain about your issue when talking with a support agent and make sure to have your valued credentials with you, just for verification purposes of your account. The Support experts will immediately come to your assistance.

Chipotle Support IT Help Desk Contact Information

The contact information below can seen as customer service and employee service, if you are a customer or an employee of Chipotle Mexican Grill Restaurant, here’s how to reach out for help;

Support Hours
Monday – Friday (9:30am to 5:30pm)
Saturday & Sunday (9:30am to 5:30pm)

Phone Numbers
1-833-860-0467
1-800-244-7685
1-303-595-4000
1-631-518-3320

Live Chat & Email Support
https://www.chipotle.com/contact-us

Headquarters
610 Newport Center Drive
Suite 1300
Newport Beach, CA 92660
USA.

NOTE: You can as well make use of the automated assistant Chatbot “PEPPER” to ask your questions or share your experience.

Chipotle Employees Frequently Asked Questions (FAQs)

A variety of rewards are provided by Chipotle to encourage and thank its staff. Here are a few of the company's main benefits:

  • Competitive Compensation: Chipotle provides possibilities for performance-based incentives and raises, along with competitive compensation depending on role, experience, and geography.
  • Health Insurance: By providing medical, dental, and vision coverage, employers can control healthcare costs and guarantee that workers have access to the essential medical care.
  • Paid time off enables workers to take time off for personal reasons, illness, or rest. It comprises paid holidays, vacation days, and sick leave.
  • 401(k) Plan: Workers can contribute to their employer's 401(k) retirement plan and help save money for the future by participating in it with a company match.
  • Employee discounts: Offers discounts on Chipotle goods, which can be a big benefit for anyone who like the restaurant.

You can read more on Employee Benefits for better understanding. These perks are intended to assist workers' general wellbeing, improve job happiness, and draw and keep talented people.

If you looking to register or sign up an account as a Chipotle Employee, you will have to contact your Employer or call the IT Help desk team at 1-855-589-5490 to help you create an account which should be used to access the Chipotle Okta account.

If your account ever happen to be locked, follow this steps to unlock your account;

  • Go to Chipotle Okta Login page and click on Unlock Acoount.
  • Now select a means of security, the system will require you to verify with a security method.
  • You can unlock your account with your Employee ID, Email, Phone Number or Get a Push Notification to verify your account.

The Chipotle Employee Login Portal appears to be separate for Current and Former Employees. The difference is that Chipotle Active or Current Employees make use of the Okta webpage while the Chipotle Retired or Former employees makes use of the Workday webpage. This explains how to login;

  • First go to Chipotle Okta Login page as a current employee and for former employee, Login via Workday then follow the prompt.
  • According to your employee type, select which login interface is applicable to you.

If you’re logging in for the first time or using a new system, you might need additional setup instructions provided by your company.

The Chipotle mobile app is designed to streamline and enhance the customer experience with several key features:

  • Order Ahead You can place and customize your orders for pickup or delivery, saving time and avoiding lines at the restaurant.
  • Chipotle Rewards: Earn points on your purchases through the Chipotle Rewards program, which can be redeemed for free food, special offers, and other perks.
  • Find Locations: Easily locate nearby Chipotle restaurants, check their hours of operation, and get directions.
  • Track Orders: Receive real-time updates on your order status, including estimated pickup or delivery times.

There are much more features using the Chipotle app. Download the Chipotle app from the Google Play Store or the Apple App Store to get started, then register or log in and explore its features for a more streamlined and customized experience.

Yes, you can reset your password for the Chipotle mobile app or employee portal if you've forgotten it. Here’s how to do it. For the Chipotle Mobile App or Employee Portal:

  • Go to the Login Page: Open the Chipotle mobile app or visit the Chipotle employee login page.
  • Find the "Forgot Password" Link: Look for a "Forgot Password" or "Reset Password" option on the login page and click it.
  • Enter Your Email Address: Provide the email address associated with your account. This is usually the email you used to register or your employee email.
  • Check Your Email: You’ll receive an email with instructions to reset your password. Follow the link provided in the email.

For more help, get in touch with your HR department or Chipotle's IT support if you run into any problems or don't receive the reset email.

Yes, you can recover your forgotten Username or Employee ID. The recovery process has to be done manually and not online as this wasn't provided on the website.

Go to Forgot Username or Employee ID? follow the prompt and instructions there in contacting the IT department to help you retrieve your username or employee ID.

Use the internal tools that are offered to staff members as a first step in contacting Chipotle's help desk and support services. If you're having technical difficulties or account issues, visit your employee portal for contact information or get in touch with your HR department directly. They can help you or put you in contact with the appropriate support resources.

You can discover choices for email or phone help on Chipotle's official contact page on their website, which is where you can go with general customer service questions. You can also get guided to the proper internal support by contacting Chipotle's customer service or through their social media platforms if you're dealing with urgent or difficult concerns.